NXTLVL Entertainment — Shipping Policy

Last updated: October 5, 2025

1. Order Processing

• Orders process within 1–3 business days (excluding weekends/holidays).
• A shipping confirmation with tracking will be emailed when your order ships.
• High-volume drops or holidays may extend processing times slightly.

2. Domestic Shipping (United States)

• We ship to all U.S. states and territories.
• Standard Shipping: 3–7 business days after dispatch.
• Express Shipping: 1–3 business days (select products).
• Rates calculated at checkout. Free standard shipping available on qualifying orders.

3. International Shipping

• We ship to most countries worldwide. Delivery averages 7–21 business days.
• Shipping rates shown at checkout.
• Customs, duties, and taxes are the customer’s responsibility.
• Refused shipments due to customs fees are refunded minus shipping costs once returned.

4. Order Tracking

Tracking details are emailed once shipped. Allow up to 48 hours for carrier updates. Contact vip@nxtlvlnights.com if no tracking appears after 5 business days.

5. Shipping Delays

We’re not liable for delays caused by carriers, customs, weather, or circumstances beyond our control.

6. Lost or Stolen Packages

Once marked “Delivered,” NXTLVL Entertainment isn’t responsible for loss or theft. File a claim with the carrier and email vip@nxtlvlnights.com for assistance.

7. Undeliverable or Returned Packages

Returned packages due to incorrect addresses or refusal are refunded minus shipping costs. Reshipments require a new order.

8. Pre-Orders and Back-Orders

Estimated ship dates appear on the product page. Mixed orders may ship separately.

9. Address Changes

Address updates are possible before shipment only. Verify your shipping details carefully at checkout.

10. Contact Us

Questions? Email vip@nxtlvlnights.com
NXTLVL Entertainment
382 NE 191st St PMB 538686
Miami, Florida 33179 USA